Blog topics for small businesses

We get it, especially when you have an e-commerce website, how do you find what to write about when you are just making and selling products?

Well, here is a simple process that will help you find both what to write about and how you can write it.

Provide value

Before I go any further, the first and most important thing is to consider where you are starting from. People don’t often read content because they want to be sold something, rather they read content to become informed on a subject, or to answer a question. So when we are producing content, it is best to start by providing value and teaching those who are reading your content.

People buy from who they trust, so once people start reading your content and you answer the questions that they have about your products, then you will slowly begin to gain trust, and people will feel happier to purchase from you.

We live in the digital age, and information is easy to come across, so now is the best time to start. But what do you start with?

Answer questions

If you have been in business for any length of time, no doubt you have received countless questions about your products and services, and no doubt you spend countless hours answering these questions. How much easier would it be if you had a base of content to send directly to those asking questions, how much time would you save every single day?

Marcus Sheridan says that you should write a list of every single question that your customers have asked you, no matter how obscure. Why? Because if they have asked you then how many other people have thought the same question and not asked you?

Once you have the list, start with the question you have been asked the most, and write an article answering that question as thoroughly as you can. Leave nothing unsaid, the more honest and transparent you are the more the reader will begin to trust you.

Use the content

It is no good that if you have all these articles published and you don’t use them. So when a customer asks you a question, send them the article. Use the content in your marketing, on relevant pages, on social media... put it everywhere that your customers live so that they get to read and consume the content that you create.

Extra tips:

Published is better than perfect

It is much more beneficial to have content out there being used with little imperfections than you agonising over every single paragraph making sure it is perfect, and never actually publishing it.

The chances are that the more you write and the more you create content, the better your writing will be. Anyway, the content you publish is not permanent, you can always go back and edit it and change it when your skills improve.

Don’t stop

Once you write your first few you may run out of steam, but don't stop. The more you write, the more questions you answer, the more you will gain your customers' trust.

Use video

Studies have shown people spend more than 2.6X more time on websites with video on it than those without it, so why not add a video about the question as well as write the content? If you’re nervous about being on video, why not do a voice over a screen recording?

Remember the first tip, just publish content, create the videos, and eventually, you will get over your fear and your customers will thank you for it.

Would you like an example?

Of course, you would. We have a client that creates beautiful wreaths, they truly are amazing, but you may ask what content can you create about wreaths? Well here is a list of some articles that she can create.

How to DIY your wreaths?

Top 5 materials to use in your wreath

How to style your wreath

Where to put your wreaths

How to care for your wreath?

Artificial or real? Which one is right for you?


This is a small list, but the beauty is, once you start writing content, more ideas will come to you. and the more questions you answer, the more alert you will become to questions people ask you, and you’ll notice new questions that you can answer.

Alex McLean

Co-founder of E-commerce Artisans. Experienced in web development. Passionate about books, DIY and gardening. You may find him hugging a tree every now and again.

No items found.
mailing list

Latest information straight to your inbox

At E-commerce Artisans we care about one thing: helping small business creatives to start, sell, market and manage their online business. Through our blog, we regularly provide free practical advice and interesting information tailored to each of those topics. Why not have them sent straight to your inbox?